Customer Support Specialist - Fast-paced print & signage company

We’re looking for a highly organized, detail-driven Customer Support Specialist to manage customer projects from start to finish. This role is the hub between customers, sales, and production—ensuring every job is accurate, on time, and communicated clearly.

What You’ll Do:
• Process incoming orders and create detailed job tickets
• Serve as the main point of contact for customers
• Track jobs through production and communicate updates
• Coordinate with internal teams and outside vendors
• Maintain accurate records and documentation
• Resolve customer questions and issues professionally
• Assist with invoicing and basic bookkeeping tasks

What We’re Looking For:
• Strong communication skills (written & verbal)
• Highly organized with excellent attention to detail
• Ability to manage multiple projects at once
• Self-starter with a positive, team-oriented attitude
• Comfortable with Microsoft Office (Excel, Word, Outlook)
• Experience with QuickBooks or basic accounting is a plus

Why Join Us:
• Team-oriented, supportive environment
• Variety of work—no two days are the same
• Opportunity to grow with an established company

Apply today - email cover letter and resume to careers@ep-direct.com

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Full-time and/or Part-time

Sign Installer (Non-Electrical)

Position Overview:
EP-Direct & The SignCenter is looking for a dependable, hands-on Sign Installer to install interior and exterior signage. This is a customer-facing role requiring strong mechanical skills, the ability to think on the spot, and a commitment to doing things right the first time.

What You’ll Do:
• Install vinyl graphics and a variety of interior and exterior signage
• Measure, align, and install signage accurately
• Prepare materials and job sites for installation
• Transport and install materials at customer locations
• Communicate with the team and help problem-solve in the field
• Maintain a clean, safe, and professional work environment

What We’re Looking For:
• Strong mechanical skills - comfortable with power tools and installation hardware
• Hands-on experience in signage, construction, or similar work preferred
• Vinyl application experience is a plus
• Detail-oriented, reliable, and able to work independently
• Valid driver’s license required

Physical Requirements:
• Ability to lift 50–75 lbs and work on ladders
• Comfortable working indoors and outdoors in varying conditions

Schedule: Monday - Friday with opportunities for overtime if full-time
Benefits available for full-time to include health, dental, vision, 401(k)

Send resume and cover letter to careers@ep-direct.com

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At EP-Direct and The SignCenter, we’re always interested in meeting talented, motivated people who want to do great work and grow with a creative, fast-moving team. While we don’t always have a specific opening posted, we believe the right person can create their own opportunity and we’re open to building roles around exceptional talent.

We’re especially interested in individuals with experience or interest in:

Graphic Design
Marketing
Sales
Sign Production & Installation
Customer Service

If you’re passionate about quality, teamwork, and creating solutions that make our customers look great, we’d love to hear from you! Send an email to us at careers@ep-direct.com and include your resume and a brief cover letter telling us who you are, what you love to do, and how you could add value to our team.

Even if the timing isn’t perfect today, it could be tomorrow.