Customer Service Center Resources & Support Company Info Search The Site

Menu
EP Direct

Company Culture
Our Staff
Departments
Employment Opportunities
Locations & Hours
Equipment

Company Information
Employment Opportunities
Employment Opportunities

We look for many qualities in the individuals we hire -- the ability to communicate effectively, a high level of organization, strong interpersonal skills, and so on.

Regardless of an applicant's qualifications, we always look for one attribute in particular -- the desire to provide high quality products with excellent customer service. We can train people how to work with clients or run pieces of equipment, but to have passion for customer service and pride for your work takes a unique individual.

If these are qualities you possess, we're sure you'll find a rewarding career with us. We supply our team with the latest technology, afford them the best training available, and provide every opportunity for growth within our company.

If you're interested in any of these positions, please send your resume to rlangacker@ep-direct.com, or fax to 920-923-4486.

CURRENT OPENINGS

  • Salesperson Digital Printing – Sheboygan Territory

    Position Summary:

    EP-Direct, a leading-edge printer in Northeast Wisconsin is in search of a salesperson with a strong marketing background. The position is based within the Sheboygan/Lakeshore area. Corporate headquarters are located in Fond du Lac, Wi.

    The Salesperson position is responsible for overall revenue for new and existing clients. The position is best suited for someone who loves pursuing new business and building relationships. It entails understanding and dealing with both the details and the big picture of our customers and prospects in a direct mail marketing, fast-paced printing environment. The Salesperson drives new sales, client communications and develops new marketing approaches for client's business.

    The Salesperson must have proven direct selling experience. Mailing/printing industry involvement is valuable but not a must. The Salesperson position will take a direct role in developing new business strategies and opportunities, and overseeing their implementation. This position will report to the Vice President of Sales.

    Job Description:

    • Business Development of new accounts. Major focus on developing new customers and establishing long-term relationships. Responsible for the complete stewardship of all client business including account revenue, overall profitability, communication, and customer satisfaction.
    • Integrates direct mail, web-to-print, fulfillment and cross media marketing solutions into all aspects of client’s business
    • Ability to network at local and regional industry related events
    • Accountable for the success of all clients’ direct mail marketing programs
    • Works closely with the client on all aspects of strategic/marketing planning and budget
    • Ability to communicate with all team members positively for effective management of client and campaign profitability


    Duties:
    • Diligently pursues and develops new business
    • Forecasts account revenues
    • Has daily responsibility for assigned account performance and overall vitality of the ep>direct/client relationship. Engages client’s needs across customer acquisition, retention and loyalty initiatives.
    • Builds, then possesses a deep understanding of the client’s business and category, and builds similar understanding with staff. Utilizes this knowledge to proactively develop strategies and recommendations to further the client’s business success.
    • Compiles, records and continually updates client information
    • Creates timely meeting and management reports
    • Gets work and estimates approved by the client
    • Manages client business with multiple concurrent projects in a detail-oriented manner
    • Engages clients in forward-looking project planning
    • Prepares and presents new business presentations and proposals
    • Authors and obtains client sign-off on all project proposals
    • Attains client satisfaction over customer life cycle
    • Responsible for ongoing management, service and profitability of account and client programs

    Qualifications:
    • Successful track record of bringing in solid new business with a focus on quality business.
    • Ability to solve problems with little or no involvement of management.
    • Good energy.
    • Sensitivity to problems that may affect relationships before they become uncontrollable. Ability to react in a positive fashion to resolve any potential major issues of contention. No surprises.
    • Communicate overview of account activity in detail and big picture to management and team members
    • Demonstrated ability to communicate effectively and manage multiple tasks
    • Strong client service mentality, with excellent communication skills; oral, written, listening and presentation
    • Excellent organizational skills; ability to lead account team to successful adherence to timelines and project completion
    • Ability to translate conceptual ideas into coherent and actionable creative requests
    • An aptitude for problem-solving and “thinking on your feet”
    • Solid knowledge of print production processes, direct mail processes and other direct marketing media processes is beneficial
    • Ability to forge positive relationships with clients through consistent contact and diligent service to demonstrate an ongoing commitment and responsiveness to client’s needs
    • Proficient in Word, Excel, Acrobat, Power Point, Outlook, ACT
    • Past experience in a sales, direct marketing role
    • 3+ years of direct marketing experience
    • 3+ years of business development sales

    To apply, please call 1-920-923-6310, or send your resume to rlangacker@ep-direct.com



  • Telecommunications Specialist

    EP-Direct is looking for a personable candidate to do telemarketing and customer contacts through the phone, e-mail and regular mail. Duties include customer satisfaction calls, appointment setting, telephone and internet prospecting. Flexible schedule up to 20 hours a week. Call. 920-924-2504 for more information, or stop by EP-Direct at 1479 S. Hickory Street, FDL Wi. To fill out an application.

  • Offset Press/Bindery

    EP-Direct is looking for offset press and bindery workers. Experience helpful. To apply, stop by EP-Direct at 1479 S. Hickory Street, FDL or apply online at ep-directprinting.com.



EP Direct
Corporate Office - Fond du Lac • 1479 S. Hickory Street
Fond du Lac, WI 54937 • Phone: 1-800-236-7515 • Fax: 920-923-4486
E-mail: kevin@ep-direct.com

Additional Locations...